top of page
.jpeg)
SIDUS LEARNING & DEVELOPMENT
Business & Training Solutions
COMMUNICATION SKILLS
This course provides individuals with the skills and knowledge to enable them to communicate and influence the perceptions of others in virtually all business and personal interactions.
​
TOPICS
​
Introducing The Communication skills toolkit
Building assertive behaviour
Negotiation skills
Dealing with agressiveness
Customer care skills
Presentation skills
LEARNING OUTCOMES
Participants will develop knowledge, skills, and judgment around human communication that facilitate their ability to work collaboratively with others.
Participants will be able to understand and apply knowledge of human communication as they occur across various contexts, e.g., interpersonal, intrapersonal, small group, organizational, intercultural communication from multiple perspectives.
Participants will demonstrate critical thinking by identifying, analyzing, and evaluating the communication behaviors of others and themselves.
Communication Skills: Services
bottom of page